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Eccles House
Eccles Lane
Hope
Hope Valley
S33 6RW

Tel:
01433 621282

Contact Us

Registration No:
1972326
VAT No:
GB373 3117 67

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CDR Group is accredited to BS EN ISO9001:2008

Copyright 2017
CDR Group
All Rights Reserved


The Buying Process

Introduction
Buying a software package these days may seem to be a straightforward prospect, and CDR aim to make it as easy as possible. In this section of the site we take you through the main steps of the buying process.

Options
We sell the full range of MapInfo software products as well as other products and services. We have chosen not to sell on-line as there are many options and price structures available and we want to make sure that we give you the best deal possible.

There are upgrade prices and Volume Licence Prices (VLPs) as well as Annual Maintenance and Support options. It is likely that you will need specific digital mapping data to go with your GIS - and there is a lot to choose from. Don't worry because we are here to assist at each step of putting together a package to meet your requirements.

Annual Maintenance and Support
Annual Maintenance is a useful mechanism for delivering regular software updates automatically for a known annual fee. Quite often, the cost to upgrade software can be greater and the timing unknown.
An Annual Support package can be established to offer assistance when you get stuck! Sometimes you can have a combined Support and Maintenance option and sometimes these will be separate options and occasionally they will be mandatory - it depends upon the product.

Training
CDRs 1 and 2 day training course schedule is published on our Training page. Discounts are available if you are booking more than one place. Please call our sales team to reserve a place before booking. This is the only time where we insist upon payment first, ahead of delivery.

Data Capture and Project Work
CDR undertake projects ranging from £250 to £250,000. Obviously, we will approach any given task appropriately, according to the specification of requirements. We aim to work in partnership with our clients to achieve the excellent results that we are renowned for. Larger projects are usually set-up with staged payments and whatever the situation, we work within well-defined Quality Plans for every Project.

Quotation
Let us know what you are looking for and we can put together a number of options that will help us both to reach a decision of what is the best way forward. Quotations usually last for 30 days and we don't mind producing new ones if your decision process takes longer.

Order
An Official Purchase Order is a key step in securing the goods or services that you require. As CDR operate a Quality Management System, it is important that we establish our terms and conditions of sale. Let us know if your delivery or invoice addresses are different on your order too, please.

Credit Cards Welcome

Payment
We accept cash, cheque, BACS payment or credit card (not Amex) in Pounds Sterling (UK Currency). Alternatively, we can establish a 30 day credit facility for qualifying organisations.

Delivery
Upon receipt of an Official Purchase Order and an agreed payment mechanism, we shall ship out your products the same or next day, if it is in stock. Otherwise, standard products are shipped within 5-7 working days. Paper licences and contracts sometimes take a little longer.

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